FAQs

What conditions do you treat?

We treat a range of Musculoskeletal And Neurological Conditions.

For Example: Muscle, Joint And Spinal Problems, Whiplash Injuries, Vertigo And Headaches, Sports Injuries, Arthritis And Degenerative Conditions, Work Related Disorders, Bells Palsy and many more.

Do I need to visit my doctor first to get a referral for Physiotherapy? 

No, you may self refer by contacting us directly either by telephone or e-mail. However, GP and Consultant referrals are also welcome.

 

How long is each treatment session? 

All of our sessions are tailored to the individual. We offer 60, 45 or 30 minute appointments depending on the nature and complexity of your problem. 

How many sessions will I need? 

Most people tend to need between 4 and 6 sessions of treatment but this depends on the specific nature of your problem. Your Physiotherapist will be able to indicate how many sessions may be required following your assessment but ultimately the number of sessions needed, will depend on your progress. 

What should I wear? 

Please wear comfortable clothing and be aware that as part of your Physiotherapy assessment and treatment you may be asked to undress. Please bring shorts if you have a lower limb problem and a vest if your problem is with you neck or upper limb. 

How soon after the onset of symptoms should I seek treatment? 

We prefer to assess you as soon as possible but generally recommend an appointment at least 48 hours after an acute injury. Please feel free to ring for advice in the event of an injury and one of our Physiotherapists will be able to advise you what to do and when you should come in and see us. 

Are you registered with major health insurers?

Yes, we are recognised by all major health Insurers and health cash plans including: Aviva, AXA, Cigna, Vitality, Westfield & WPA.

How do I pay?

Self Funding/Health Cash Plans: If you are self funding for treatment or claiming the cost from Health Cash Plans (i.e. Westfield) you will be asked to pay at the end of each treatment session.

Medical Insurance: With major health insurance companies the cost of treatment can be settled directly by Prime Performance Physiotherapy. You will need to provide us with your policy documentation and authorisation numbers prior to your first visit.

Can I park at the clinic?

Yes, there is FREE Car Parking available. Please note that Bingham Leisure Centre is situated next to a Secondary School and as such parking can be limited. We do recommend arriving at the Centre 15 minutes early for your appointment to allow time to find suitable parking. In circumstances where the car park is full there is free street parking, a short 5 minute walk away.

When can I see you?

We appreciate you probably lead a very busy life so we are open 6 days a week Monday To Saturday. We offer both early and late appointments so that you can get help outside of your working hours. We can normally accommodate same day appointments.

Is there a cancellation fee?

We operate a 48 hour Cancellation Policy. If you unable to attend your appointment please Contact Us on 07960132203. We reserve the right to make a full charge for each missed appointment, late cancellation or changes without a 48 hours notice period. 

Where are you based within Bingham Leisure Centre?

We are based in a private consultation room in the gym. If it is your first time visiting us please enquire at reception and they will be happy to help. There are signs on display throughout the centre to help direct you to the clinic.

Will Physiotherapy help?

In the majority of cases we can help. However, if we do not think we can we will tell you and if necessary refer you to a Specialist, your GP or the most appropriate Health Care Professional.

I have had treatment before and it has not worked. Why are you different?

We specialise In long-standing chronic and complex problems that remain resistant to treatment. Our ethos of a hands on Movement Based Approach to understand why you continue to have problems. We use treatments from a variety of disciplines to gain the result that you are looking for.

CONTACT

US

Tel. 01949 485084

info@primeperformancephysio.co.uk

Bingham Leisure Centre 

The Banks

Bingham

Nottingham

NG13 8BL

VISIT

US

Monday 08:00 - 20:00

Tuesday 08:00 - 20:00

Wednesday 08:00 - 20:00

Thursday 08:00 - 20:00

Friday 07:30 - 17:00

Saturday 9:00 - 13:00

 

ASK

US